Play Safe, Play Smart
Gaming should be fun, not a problem. cljili is committed to helping Filipino players enjoy online casino entertainment safely and responsibly. Access tools, set limits, and get support whenever you need it.
Gambling is addictive. Know when to stop.Take Control
cljili provides a full suite of tools to help you manage your gaming activity. All tools are available directly from your account settings — no need to contact support.
Set daily, weekly, or monthly deposit caps to control how much you can add to your cljili account. Once a limit is reached, you will not be able to deposit more until the period resets. Limits take effect immediately and can be lowered at any time.
Restrict the total amount you can lose within a defined period — daily, weekly, or monthly. Loss limits help you stay within your budget and prevent chasing losses. You can adjust or remove loss limits from your account settings at any time.
Receive on-screen notifications after a set duration of continuous play. Session reminders help you stay aware of how long you have been gaming and encourage regular breaks. You can customise reminder intervals in your account settings.
Take a short break from cljili by activating a cooling-off period. Your account will be temporarily suspended for a period you choose — 24 hours, 7 days, or 30 days. During this time, you will not be able to log in, deposit, or play. Cooling-off periods are reversible.
Permanently or indefinitely exclude yourself from the cljili Platform. Self-exclusion is a serious step for players who feel they have lost control. Once activated, your account will be closed and you will not be able to register a new account for the exclusion period you select — 6 months, 1 year, or permanent.
Enable reality checks to receive periodic pop-up notifications showing your current session duration, total wagered, and net win/loss. Reality checks help you stay informed about your gaming activity in real time and make conscious decisions about whether to continue playing.
Recognise the Signs
Problem gambling can affect anyone. If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help.
Spending more money or time on gambling than you can afford
Chasing losses by gambling more to try to win back what you lost
Borrowing money or selling possessions to fund your gambling
Neglecting family, friends, work, or other responsibilities because of gambling
Lying to others about how much time or money you spend gambling
Feeling anxious, irritable, or depressed when you try to cut down or stop
Gambling to escape problems or relieve feelings of helplessness or guilt
Needing to gamble with increasing amounts of money to feel excitement
cljili operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to promoting responsible gaming practices across the Platform. We believe that online casino gaming should be a form of entertainment, not a source of financial or emotional harm. Our responsible gaming framework is built on three pillars: prevention, intervention, and support.
cljili takes proactive steps to prevent problem gambling before it starts. All players must be 21 years of age or older to register on the Platform — we verify age and identity during the KYC process and will immediately close any account found to belong to a minor. We provide clear information about the risks of gambling, the odds of winning, and the tools available to manage your gaming activity. We do not target vulnerable populations or encourage excessive gambling through our marketing or promotions.
Age Restriction: The cljili Platform is strictly for players aged 21 and above. If you are under 21, you are not permitted to register or play on cljili. Gambling is addictive. Know when to stop.
If you feel your gaming is becoming a concern, cljili's responsible gaming tools are available 24/7 directly from your account dashboard. You can set deposit limits, loss limits, session time reminders, and cooling-off periods without needing to contact our support team. These tools are designed to put you in control of your gaming experience at all times.
For players who need a stronger intervention, our self-exclusion feature allows you to close your cljili account for a minimum of 6 months, up to a permanent exclusion. During a self-exclusion period, cljili will:
Self-exclusion is a serious and effective tool. We encourage any player who feels they have lost control to activate it without hesitation. To request self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly.
Problem gambling is a recognised condition that can affect anyone — from casual players in Manila to regular bettors in Cebu, Davao, or Quezon City. If you or someone you know is struggling, professional help is available in the Philippines. cljili encourages all players to reach out to qualified support services. You do not need to be in crisis to seek help — early intervention makes a real difference.
Our customer support team is available 24/7 via live chat and email. If you contact us about a gambling concern, we will treat your enquiry with complete confidentiality and direct you to the appropriate tools and resources.
cljili takes the protection of minors extremely seriously. If you share a device with younger family members, we strongly recommend using parental control software to restrict access to online gambling sites. Keep your cljili login credentials private and never share your account with anyone under 21. If you suspect a minor has accessed the Platform, contact our support team immediately at [email protected].
The following organisations provide free, confidential support for problem gambling and related concerns in the Philippines. cljili encourages all players to familiarise themselves with these resources:
Philippine Amusement and Gaming Corporation — responsible gaming oversight and player protection
National Center for Mental Health — 24/7 mental health support: 1553
Department of Health mental health and wellness support for Filipinos nationwide
Peer support group for individuals affected by problem gambling in the Philippines
All responsible gaming tools on cljili are free to use and take effect immediately. If you need help activating any tool, contact our support team at [email protected] — available 24/7.
Gaming is more fun when it stays in control. Sign in to your cljili account to set your limits, explore our games, and enjoy a safe gaming experience built for Filipino players.
21+ only. Gambling is addictive. Know when to stop. PAGCOR regulated.